Business Process Outsourcing


Reinventing BPO with Intelligent Operations

Emdee scouts and recruits skilled and semi skilled human resources with computational, technological and ITeS expertise. We then provide this competent and dedicated manpower in requisite volumes to Government entities and projects.

Bangla Sahayata Kendra

Deployment and management of Data Entry Operators at all of 3561 BSKs located in different Govt. Offices across West Bengal, since inception to December 2021, to provide various e-Governance services free to the citizens. It's a major flagship project of the GoWB.

Driver & Conductors

Deployment of Bus Drivers & Bus Conductors for CSTC, CTC & WBSTC under WB Transport Corporation and Drivers with Attendants for Blood Collection Buses under the Health & FW Dept, GoWB.

Data Entry Operator

Deployment of Data Entry Operators at all BLDO offices in West Bengal under the Animal Resources Dev. Dept; Mrittika Bhavan & HQ of the P&RD Dept, GoWB; WB Health Recruitment Board; DPSC offices under WB Board of Primary Education; main Campus of Maulana Abul Kalam Azad University of Technology; One Stop Centre under DM – Hooghly; WB Surface Transport Corporation and Garden Reach Shipbuilders & Engineers Ltd. Deployment of Data Entry Operators at all offices of the ADI, AI, DI (Pry. & Sec.), 4 Govt. Schools and Directorate HQ under the School Education Dept, GoWB, since inception to February 2021.

Multi Tasking Staff

Deployment of MTS at the RMSA, West Bengal and Waste Processing Centres under the State Urban Development Agency, West Bengal and Primary Branch of the School Education Dept, GoWB.

Specialised Resources

Deployment of FMPM, ITM, PPGM & REM at all districts in ISGPPII project (World Bank assisted), Software Support Personnel at Mrittika Bhavan, Jr. Engineer, GIS Analyst with Support Staff, Lab Technicians with Assistant & Asst. Manager – IT under the P&RD Dept, GoWB; IT Coordinators at ULBs, IT Personnel & SLTC Professionals under the SUDA, WB; Asst. Engineer at the PBSSM, WB; Tele-Counselling Psychologists' at Kolkata & IT Personnel at all CMOH offices under the Health & FW Dept, GoWB.


Deployment of Jalasathis at all Ferry-Ghats across West Bengal since inception to November 2021 under WB Transport Corporation.

General Services

Deployment of Human Resources for General Services at different positions under Jamia Millia Islamia, New Delhi during April 2016 to May 2018; Central Institute of Brakishwater Aquaculture (CIBA) at Kakdwip Research Centre, West Bengal and in Sufal Bangla project under the Agricultural Marketing Dept, GoWB.

Cash Collection

Mobile based door-to-door Cash Collection from consumers of SBPDCL and NBPDCL upto pre-fixed ceiling in individual e-Wallet

Jamia Milia University N.Delhi

Deployment of Semiskilled, Skilled and Highly skilled Manpower in the University for managing the services efficiently.